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About Us

The Canadian Association of Ambulatory Care (CAAC) was founded in 2012 to highlight the ground breaking work being performed in ambulatory care settings in Canada and globally.

The CAAC is a voluntary non-profit organization developed for professionals working in various ambulatory care areas, who have a strong commitment and passion toward the delivery of quality health care on an out patient basis.  Our members represent an interdisciplinary stakeholder such as RN, physiotherapist, OT, AA, CEO, Director, VP, MoHLtC representation and international delegates expressing interest and striving for excellence in Ambulatory Care.

Vision

To lead the nation and influence the practice of Ambulatory Patient Care through our research, educational agenda and practice innovations.

Mission

To transform the future of care provided in the ambulatory settings by offering a forum to network, share knowledge and skills and participate in leadership and research in the rapidly expanding ambulatory care environment.

CAAC's BOARD OF EXECUTIVES

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Denyse Henry

Chief Executive Officer

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Sherrol Palmer

President

Julia Young

Vice President, Finance

Ashley Hogan

Ashley Hogan

VP Secretary

Jiao Jiang

VP, Practice and Education

Jing Zhou

Vice President, Membership

Sameera Khatib

Vice President, Special Projects

Ellie Lee

Vice President, Sponsorship and Special Projects

Garry Bassi

Garry Bassi
Vice President, Communications

CAAC's ADVISORS

Barb Crawford Newton

Nursing Advisor

Ann Wai

Patient Advisor

Ilya VIlenkin

Standards Advisor

Canadian Association of Ambulatory Care

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Denyse Henry

RN, BHA (Hons), MHM

Chief Executive Officer

Denyse Henry is the Founder of the Canadian Association of Ambulatory Care. She has over 25 years experience in healthcare which includes Critical Care, Patient Advocacy and Adjunct Lecturer appointments. Ms. Henry holds a Bachelor Degree in Health Administration with honors from Ryerson University and a Masters in Health Management from McMaster University. She currently works at Sunnybrook Health Sciences Centre as the Director of Operations for the Operating Room & Related Services. As a leader, she is constantly seeking creative ways to foster a dynamic learning environment to promote high quality patient care and continuous quality improvement. Ms. Henry’s ultimate goal is to become a national policy adviser, using her drive and untiring commitment to bring greater awareness and support for ambulatory care practices in Canada..

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Sherrol Palmer

BScN RN, (Retired)

President

Sherrol is retired having been a Certified Oncology Nurse and Manager at the Odette Cancer Centre at Sunnybrook Health Sciences Centre for over 30 years. Sherrol has been an active member of CAAC for many years and is currently its President. She has given numerous presentations locally, nationally and internationally on issues related to quality improvement and leadership, as well as chemotherapy administration and patient care.
Sherrol is a 2020 “100 Accomplished Black Canadian Women” award recipient.

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Julia Young

RN

Vice President, Finance

Julia has worked as a Registered Nurse for more than 30 years.  Her career in surgical oncology has spanned over 20 years which includes her former role as a Team Leader for a busy and fast paced Endoscopy Suite at Sunnybrook Health Sciences Centre. Julia has furthered her education in several oncology courses, Coronary Care 1 and Advance Cardiac Life Support. Julia is a strong advocate for ambulatory care practices and has been a Board Member of the CAAC since it was formed in 2012.

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Ashley Hogan

About Ashley

Ashley is a Masters educated RN at TeamLHSC where she currently leads the Ambulatory Medicine and Surgical Services at University Hospital as Director. She graduated from St Clair College/University of Windsor with a BScN degree, and from York University with a MScN with a focus on leadership and adult education principles.

She is passionate about improving patient care experiences, access, and quality and  endeavors to be a supportive leader that is visible and engaging.

Jiao Jiang

Vice President, Education

Jiao Jiang is working as a Nurse Practitioner at Pre-admission clinic, Sunnybrook Health Science Center. Prior to that, Jiao was working as a Nurse Practitioner for the Acute Pain Service at University Health Network. Jiao graduate as the first cohort of Nurse Practitioner in Anesthesia Care in 2009 and taught the 2nd cohort of Nurse Practitioner in Anesthesia Care in 2012.

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Jing Zhou

RN, BScN

Vice President, Membership

Jing has been working in different healthcare areas, such as community, acute care and rehabilitation as a Registered Nurse. She recently joined the CAAC board to help with administration and communication. Jing is a strong advocate for patients and nursing, and passionate about improving quality of life. She is currently advancing her education in Master of Science in Nursing.

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Sameera Khatib

Vice President, Membership (Interim)

Sameera Khatib has over 18 years of experience leading and supporting diverse clinical operations in the field of Ultrasound Imaging. She currently works at Sunnybrook Health Sciences Centre as a Team Leader of Women & Babies Ultrasound Department.The department was developed in 2010 and Sameera was an integral part of developing and bringing to fruition its mandate for care for high risk pregnant women. Her educational background includes a Bachelor Degree in Health Administration from Ryerson University and a Postgraduate advance Diploma in Ultrasound from Michener
Institute, Toronto. Sameera has been part of the initiation team for the ACPC since March 2017. Along with her ultrasound team, she introduced the unconventional ultrasound techniques through innovative ideas to provide high quality patient experience. Sameera is an ardent advocate of patient centred care and has made it the focus of ACPC patients. She strives to work collaboratively with the inter-professional team and enhance the communication between the health care team and the patient.

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ELLIE LEE

BA

Vice President, Sponsorship and Special Projects

Ellie Lee is the Business Manager of OR & Related Services at Sunnybrook Health Sciences Centre. Her department OR Information Management Services (ORIMS), is comprised of system architects, developers, data analysts and front line patient administrators. As a group they are tasked with system development, process improvement and advancing the quality of care and services provided to patients and families within the Operating Room & Related Services. Her demonstrated ability to lead a variety of technical and non-technical staff through advanced technology and design makes her the ideal candidate for Vice President of Web Design and Publications. Ellie has contributed to a variety of fields at Sunnybrook within the last 30 years, and looks forward to contributing her expertise to CAAC.

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Garry Bassi

Garry Bassi

VP Communications

Garry is a driven, innovative, results-oriented healthcare executive with deep commitment to healthcare transformation that promotes patient safety, improved outcomes, affordability, and care coordination.

He is an experienced Leader with a breadth of expertise including Cosmetic Manufacturing, Pharmaceutical Manufacturing and Medical Device Reprocessing, evidence-based guideline development, health services research, curriculum development, teaching, and public speaking.